FAQ’s

1. How do I place an order?

Simply browse our products, add your selected items to the cart, and proceed to checkout. Enter your details and make the payment to confirm your order.

2. What payment methods do you accept?

We accept secure online payments via major Debit Cards, Credit Cards, UPI, Wallets, and Net Banking. Cash on Delivery availability may vary based on location and product.

3. How long does shipping take?

Orders are usually processed within 1–3 business days. Delivery typically takes 5–9 business days, depending on your location and courier service availability.

4. How do I track my order?

Once your order is shipped, you will receive an email or SMS with the tracking details. You can track your order using the courier partner’s website.

5. Can I cancel or modify my order?

Orders can be modified or canceled only before they are shipped. Once dispatched, we are unable to cancel or change the order.

6. Do you offer returns or refunds?

Yes, if the product delivered is defective, damaged, or incorrect, you can request a return or exchange within 7 days of delivery. Please refer to our Refund Policy for detailed terms.

7. What if I received a wrong or damaged product?

Please contact us immediately at foruia.shop@hotmail.com with your order number and product images. Our team will assist with a replacement or refund after verification.

8. Do you ship all over India?

Yes, we deliver across India to serviceable pincodes covered by our courier partners.

9. How can I contact customer support?

You can reach us at: